{"id":6983,"date":"2021-01-22T13:34:50","date_gmt":"2021-01-22T12:34:50","guid":{"rendered":"https:\/\/staging.colonelgustave.com\/index.php\/shipping-returns\/"},"modified":"2024-01-10T12:06:03","modified_gmt":"2024-01-10T11:06:03","slug":"shipping-returns","status":"publish","type":"page","link":"https:\/\/staging.colonelgustave.com\/en\/shipping-returns\/","title":{"rendered":"Shipping &#038; Returns"},"content":{"rendered":"<p><span style=\"color: #000000;\">How long does delivery take from the time I place my order? Can I return my order and get a refund? There is a problem with my order, what can I do? Find here all information about shipping and returns.<\/span><\/p>\n<p>&nbsp;<\/p>\n<section id=\"Livraisons_DPD\" class=\"pt32 pb0\" data-name=\"Title\" data-anchor=\"true\">\n<div class=\"container\">\n<div class=\"row s_nb_column_fixed\">\n<div class=\"col-lg-12 s_title pt16 pb16\">\n<h2 class=\"s_title_default\"><span style=\"color: #000000;\">When will I receive my order?<\/span><\/h2>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<section class=\"s_text_block pt32 pb32\" data-name=\"Text block\">\n<div class=\"container\">\n<div class=\"row\">\n<div class=\"pt32 pb32 col-lg-12\">\n<p class=\"lead\"><span style=\"color: #000000;\">It takes 2 to 3 working days for delivery of your croquettes. Orders placed before 1pm will be delivered 2 working days later, and those placed after 1pm will arrive 3 working days later.<\/span><\/p>\n<table class=\"table table-bordered\" style=\"height: 254px;\" width=\"725\">\n<tbody>\n<tr>\n<td><span style=\"color: #000000;\">Your order : <\/span><\/td>\n<td><span style=\"color: #000000;\">Before 1 p.m.<\/span><\/td>\n<td><span style=\"color: #000000;\">After 1 p.m.<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #000000;\">Monday<\/span><\/td>\n<td><span style=\"color: #000000;\">Kibbles arrive on Wednesday<\/span><\/td>\n<td><span style=\"color: #000000;\">Kibbles arrive on Thursday<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #000000;\">Tuesday<\/span><\/td>\n<td><span style=\"color: #000000;\">Kibbles arrive on Thursday<\/span><\/td>\n<td><span style=\"color: #000000;\">Kibbles arrive on Friday<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #000000;\">Wednesday<\/span><\/td>\n<td><span style=\"color: #000000;\">Kibbles arrive on Friday<\/span><\/td>\n<td><span style=\"color: #000000;\">Kibbles arrive on Monday<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #000000;\">Thursday<\/span><\/td>\n<td><span style=\"color: #000000;\">Kibbles arrive on Monday<\/span><\/td>\n<td><span style=\"color: #000000;\">Kibbles arrive on Tueday<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #000000;\">Friday<\/span><\/td>\n<td><span style=\"color: #000000;\">Kibbles arrive on Tueday<\/span><\/td>\n<td><span style=\"color: #000000;\">Kibbles arrive on Wednesday<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #000000;\">Saturday<\/span><\/td>\n<td><span style=\"color: #000000;\">Kibbles arrive on Wednesday<\/span><\/td>\n<td><span style=\"color: #000000;\">Kibbles arrive on Wednesday<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #000000;\">Sunday<\/span><\/td>\n<td><span style=\"color: #000000;\">Kibbles arrive on Wednesday<\/span><\/td>\n<td><span style=\"color: #000000;\">Kibbles arrive on Wednesday<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<section id=\"Pays_Livraison\" class=\"pt32 pb32\" data-name=\"Title\" data-anchor=\"true\">\n<div class=\"container\">\n<div class=\"row s_nb_column_fixed\">\n<div class=\"col-lg-12 s_title pt16 pb16\">\n<div class=\"s_hr text-left pt32 pb32\" data-name=\"Separator\">\n<hr class=\"s_hr_1px s_hr_solid border-600 w-100 mx-auto\" \/>\n<\/div>\n<h2 class=\"s_title_default\"><span style=\"color: #000000;\">Where can I receive my croquettes?<\/span><\/h2>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<section class=\"s_text_block pt32 pb32\" data-name=\"Text block\">\n<div class=\"container\">\n<div class=\"row\">\n<div class=\"col-lg-12 pt32 pb32\">\n<p class=\"lead\"><span style=\"color: #000000;\">The dogs gambolling in the fields of the following countries will be able to enjoy Colonel Gustave&#8217;s kibble: Belgium, Netherlands, Luxembourg, France, Germany. An extra delivery charge might be requested when your order is finalised.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<section id=\"Retour_croquettes_non-ouvertes\" class=\"pt32 pb32\" data-name=\"Title\" data-anchor=\"true\">\n<div class=\"container\">\n<div class=\"row s_nb_column_fixed\">\n<div class=\"col-lg-12 s_title pt16 pb16\">\n<div class=\"s_hr text-left pt32 pb32\" data-name=\"Separator\">\n<hr class=\"s_hr_1px s_hr_solid border-600 w-100 mx-auto\" \/>\n<\/div>\n<h2 class=\"s_title_default\"><span style=\"color: #000000;\">I have received my order but there is a problem.<\/span><\/h2>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<section class=\"s_text_block pt32 pb32\" data-name=\"Text block\">\n<div class=\"container\">\n<div class=\"row\">\n<div class=\"col-lg-12 pt32 pb0\">\n<p class=\"lead\"><span style=\"color: #000000;\">If the parcel you have received is &#8211; due to bad luck &#8211; not what you ordered, first of all please excuse us as this should not happen. Contact us by e-mail at hello@colonelgustave.com and we will tell you the steps to follow to return the package to us. Of course, we will send you a label to be printed and stuck on the parcel so that the shipment cost you nothing.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"How long does delivery take from the time I place my order? Can I return my order and get a refund? There is a problem with my order, what can I do? Find here all information about shipping and returns. &nbsp; When will I receive my order? It takes 2 to 3 working days for&#8230; <a class=\"view-article\" href=\"https:\/\/staging.colonelgustave.com\/en\/shipping-returns\/\">View Article<\/a>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"politique-page.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-6983","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/staging.colonelgustave.com\/en\/wp-json\/wp\/v2\/pages\/6983","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.colonelgustave.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/staging.colonelgustave.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/staging.colonelgustave.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.colonelgustave.com\/en\/wp-json\/wp\/v2\/comments?post=6983"}],"version-history":[{"count":2,"href":"https:\/\/staging.colonelgustave.com\/en\/wp-json\/wp\/v2\/pages\/6983\/revisions"}],"predecessor-version":[{"id":26011,"href":"https:\/\/staging.colonelgustave.com\/en\/wp-json\/wp\/v2\/pages\/6983\/revisions\/26011"}],"wp:attachment":[{"href":"https:\/\/staging.colonelgustave.com\/en\/wp-json\/wp\/v2\/media?parent=6983"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}